Frequently Asked Questions

Find answers to common questions about our products and services

Our standard turnaround time is typically 10–14 business days after payment and final design approval. Larger orders or specialty items may take longer, but we’ll always keep you updated.

Yes! We offer volume-based pricing, meaning the more you order, the lower your cost per item. Contact us for a custom quote based on your needs.

Yes, you can supply your own items. Please note that we require a signed waiver, as we are not responsible for any damage that may occur during production.

We prefer vector files such as AI, EPS, or SVG for the best print quality. We can also work with PNG or JPG files, but additional design fees may apply if adjustments are needed.

We offer a variety of customization methods including DTF (Direct-to-Film), embroidery, and 3D Printing. We’ll recommend the best option based on your design and order.

Yes! Our team can help bring your ideas to life. Whether you have a rough concept or need a full design from scratch, we’ll create a custom design and send a mockup for your approval before production begins.